Shipping policy


Shipping Policy



Processing Time

All orders are processed within 1–2 business days after payment is received. You will receive a confirmation email once your order has been dispatched.


Delivery Times


  • UK Orders: Estimated delivery time is 2–7 working days after dispatch.
  • International Orders: Estimated delivery time is 7–14 working days, depending on location. Please allow extra time for customs clearance.



Shipping Rates


  • UK shipping rates are calculated at checkout.
  • International shipping costs vary by region and will be displayed at checkout.



Delays

Please note that delivery times are estimates and not guaranteed. Occasional postal delays (e.g. Royal Mail, customs, strikes, or holiday periods) may affect your delivery.


Missing or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at the92supplies@gmail.com and we’ll help track it down.


Damaged Orders

If your order arrives damaged, please contact us with photos within 5 days of delivery so we can arrange a replacement or refund.